Shipping is by POSLaju (Malaysian National Courier) or registered air-mail for international delivery.
Yes, we ship overseas by registered air-mail.
We offer FREE SHIPPING for purchases above MYR 60 (for shipping within Malaysia only).
No, we’re sorry… unfortunately our courier company does not accept delivery to PO Boxes.
Please provide a street address.
– Avoid sleeping, taking a bath/shower and swimming while wearing your accessories
– Avoid using alcohol based cleaning solution
– Keep accessories in jewellery boxes or soft velvet to avoid extended exposure to moisture and light
– Use a clean, soft and dry cloth to polish accessories before keeping them
For change of mind or wrong sizes, you may exchange for another size or item or receive an online credit to use on your next purchase. This must be done within 3 days of receiving the goods and the item must not be soiled, damaged or washed. As we include size guidelines on our clothes, we urge you to select carefully before committing to a purchase. Do contact us at +6016-7145143 or email@example.com if you need help on selecting a size, we’d be glad to help you make the right choice.
The minute you receive a faulty item please email us at firstname.lastname@example.org and we will send an email to you with instructions on how to proceed with the return within a day. Whether you’re wanting a refund or replacement we will adhere to your needs as soon as possible.
We will usually refund you what you paid for your order but not the delivery charge.